Job Description

Position Overview

We are seeking a dependable and service-oriented professional to join our team and help maintain a safe, comfortable, and well-functioning residential community. In this role, you will perform a variety of maintenance tasks, respond to resident service requests, and support the overall appearance and operational reliability of the property.

Responsibilities

• Complete routine maintenance and repair tasks for apartment units, common areas, and building systems.
• Respond to resident work orders in a timely, courteous, and professional manner.
• Perform troubleshooting and repairs related to plumbing, electrical, HVAC, appliances, carpentry, and general property upkeep.
• Assist with apartment turnovers, including inspections, repairs, painting, cleaning coordination, and readiness for new residents.
• Conduct preventive maintenance to help reduce future repair needs and maintain safe operation of equipment and facilities.
• Inspect the property regularly to identify maintenance issues, safety concerns, and opportunities for improvement.
• Support grounds and exterior maintenance as needed, including debris removal and ensuring common areas remain presentable.
• Document completed work, parts used, and outstanding maintenance needs accurately.
• Follow all safety procedures, company policies, and applicable building codes and regulations.
• Communicate effectively with residents, teammates, supervisors, and vendors to coordinate service and resolve issues.

Qualifications

• Previous maintenance, repair, or facilities experience preferred, ideally in residential, multifamily, or hospitality environments.
• Working knowledge of basic plumbing, electrical, HVAC, appliance repair, painting, and carpentry tasks.
• Ability to diagnose maintenance issues and complete repairs with attention to quality and safety.
• Strong customer service skills and a professional, respectful approach when working with residents and coworkers.
• Ability to prioritize tasks, manage time effectively, and respond to urgent maintenance needs.
• Comfort working both independently and as part of a team.
• Valid driver’s license may be required, depending on property needs.
• Ability to lift, carry, climb, bend, and perform physical tasks associated with maintenance work.

Preferred Skills

• Experience with apartment turnovers and preventive maintenance programs.
• Familiarity with work order systems or maintenance tracking software.
• Certification or training in HVAC, electrical, plumbing, or related trade areas.
• Experience working in occupied residential properties with a focus on resident satisfaction.

What We Offer

• A supportive team environment with opportunities to grow your skills.
• Competitive compensation based on experience.
• Health, Dental, and Vision Covered for employees
• Exposure to a variety of maintenance responsibilities in a dynamic residential setting.
• Opportunity to make a meaningful impact on the resident experience and property quality.

Work Environment

This position is typically based on-site at a residential apartment community and may involve working indoors and outdoors, responding to seasonal maintenance needs, and handling occasional urgent repairs. Flexibility and a commitment to high-quality service are important in this role.

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