"Role
Design and implement features on the Customer Service module with emphasis on quality, performance, and maintainability; collaborate across squads and contribute to standards and CI/CD.
Responsibilities
Build enhancements across Case mgmt, Queues/Routing, Omnichannel (voice/chat/digital), Knowledge, SLAs/Entitlements, Customer Service Workspace, and Email/Activities.
Implement Dataverse entities/columns/relationships, forms/views, business rules; author JavaScript/TS form scripts; create Power Automate flows.
Develop plugins (.NET/C#), custom actions, and PCF controls (React/TS); ensure UCI best practices and accessibility.
Integrate with external systems (webhooks, Azure Functions/Service Bus, Logic Apps; CIF for CTI) with robust error handling and retries.
Participate in ALM/CI-CD pipelines (solution export/import, configuration migration, environment variables), automated checks, and deployments to Non-Prod/Prod.
Add telemetry (App Insights), performance tuning, and create technical docs/runbooks; mentor junior developers.
Requirements
5–10years of Dynamics 365/Power Platform delivery with solid Customer Service experience.
Proficiency in Power Apps, Power Automate, Dataverse customizations, JavaScript/TS, plugins (.NET/C#), and PCF.
Experience with Omnichannel features and at least one integration pattern (Functions/Service Bus/Logic Apps, CIF).
Working knowledge of ALM/CI-CD (Azure DevOps/GitHub) and solution lifecycle management.
Strong debugging, communication, and documentation skills."
...to represent North American Construction Enterprises (NACE), an industry leader in commercial construction. Step into a junior project management role where you will actively contribute to real commercial construction projects while building a strong foundation for...
...of motion throughout the warehouse environment Ability to lift/carry items up to 50 pounds Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights...
...of guest rooms and public areas, ensuring a welcoming and luxurious environment for all hotel guests. Key Responsibilities Clean and service guest rooms daily, including making beds, replenishing linens, dusting, vacuuming, and sanitizing bathrooms. Restock guest...
...differential Must have extensive experience in Editing, Writing, English Literature, Journalism Responsibilities Include: Proofread complex legal documents to ensure consistency, spelling, dictation, syntax, punctuation, and grammar using the appropriate style (...
...? The Adult Probation Department offers an internship program for college students interested in learning about work in the criminal justice system. The semester-long program combines classroom instruction with on-the-job training. The program offers practical, first...