Job Description

General Manager - Chef-Driven Neighborhood Favorite

Acclaimed Long Beach neighborhood restaurant and café is looking for an experienced, growth-oriented General Manger to join the team! This day-driven concept boasts a hyper-seasonal menu using only the freshest, high-quality, sustainably sourced ingredients, and is committed to working with local purveyors wherever possible. The GM will be responsible for overseeing all aspects of the operation which includes a full-service restaurant and grab-and-go market element. The ideal candidate has a passion for guest service and hands-on training, a hospitality driven ethos, and strong background in systems and structure. Someone with an engaging floor presence who genuinely loves providing a warm, inviting experience for guests is essential. Looking for a high energy, positive GM who can implement stronger systems and develop team members while upholding the high-quality and standards of a celebrated concept. This is an excellent opportunity for a motivated candidate looking for unlimited growth potential!

General Manager Responsibilities:

• Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
• Ensure quality and consistency of all products served
• Ensure all equipment is kept clean and in excellent working condition
• Maintain positive and cooperative relationships with all vendors and business partners
• Foster opportunities for the team to learn and grow
• Maintaining a strong presence in the restaurant during every shift and on the floor during service
• Continually strive to educate and develop of staff as it relates to food, beverage, and service
• Creating a positive and fun working environment in line with company values
• Developing a positive relationship with guests
• Taking ownership of the business to increase sales and profitability
• Maintain, support and promote company culture and philosophies
• Increasing brand awareness by creating marketing plans
• Set an example to the team by providing excellent hospitality and service at all times
• Anticipate the needs of the restaurant and act upon them
• Hold team accountable to high standards while remaining hands on and leading by example
• Assess employee performance and provide helpful feedback and training opportunities
• Be knowledgeable of restaurant policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements

General Manager Qualifications:

• 2-3+ years’ experience as Restaurant General Manager (GM) OR 6+ years as an Assistant Restaurant General Manager (AGM), Senior Manager, FOH Department Manager, Service Manager/Director, Hospitality Manager, or comparable leadership role in a full-service, upscale or upscale/casual restaurant concept is required
• Any chef-driven restaurant experience is a big plus
• Strong track record of longevity in past roles
• Passion for fresh, seasonal ingredients and well-executed food
• Proven track record in leading and motivating a team
• Strong knowledge of wine and spirits, any coffee/tea knowledge is a plus
• Desire to continuously learn, grow, and be mentored
• Excellent written and verbal communication skills
• Strong interpersonal skills and attention to detail
• Highly organized
• Effective and collaborative problem-solving and conflict resolution skills
• Ability to thrive in a high-pressure, fast-paced environment
• Commitment to providing exceptional service to guests and support to staff members
• Develops relationships with guests to create & maintain guest retention
• Team player mentality with a strong sense of humility
• Process and systems driven with the ability to implement operating procedures that will to maximize efficiency
• Exceptional standards for cleanliness, health, and safety
• Strong understanding of numbers, administrative functions, and controlling cost of goods
• Experience in managing P&L is highly preferred
• Flexible schedule, including weekends, holidays, and evenings as needed
• Food Safety Certification
• Able to stand/walk for long periods of time

Compensation Package Includes:

• Base Salary in the $90-100k range DOE
• Discretionary Bonus
• Partially Covered Medical Benefits
• PTO + Sick Leave
• Strong Growth Potential

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