Senior Site Reliability Engineer

Overview
The CTMC (Biz Ops React) team is seeking a Senior BizOps Engineer . As Business Operations Engineers, we ensure platform stability through robust monitoring and adherence to software run principles. Our responsibilities include:
• Implementing changes, designing operational processes, and driving automation.
• Building fault-tolerant, scalable products through proactive monitoring.
• Managing daily operations with a strong focus on triage and root cause analysis, understanding business impact, and conducting blameless post-mortems.
• Proactively managing production and change activities to maximize customer experience and application value.
• Mitigating risk and ensuring compliance across all environments.
• Aligning product and customer priorities with operational needs by providing continuous feedback throughout the lifecycle.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;


• Ensure the confidentiality and integrity of the information being accessed;


• Report any suspected information security violation or breach, and


• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.