ServiceNow TNI Senior Developer Job at Infinity Quest UK, Remote

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  • Infinity Quest UK
  • Remote

Job Description

Role Overview

We are seeking an experienced ServiceNow professional with strong implementation experience in Telecommunications, Media & Technology (TMT) solutions. The candidate should have hands-on expertise in ServiceNow TNI modules, integrations, CMDB alignment, and telecom service lifecycle management.



Key Responsibilities

  • Implement and configure ServiceNow TMT industry solutions.
  • Design & Configure telecom-specific device & Service models.
  • Configure and customize:
    • Form Layouts
    • Playbooks.
    • Client Scripts, Business Rules, UI Policies.
    • Table Structure.
  • CMDB framework
  • Implement telecom service assurance and operational workflows.
  • Develop automation using Flow Designer and Integration Hub.
  • Implement Service Graph Connectors for telecom ecosystem integration.
  • Develop and maintain REST integrations with OSS systems.
  • Data loading using Import Sets and Transform Maps.

Required Technical Skills

  • Scoped Applications
  • Business Rules, Script Includes, Client Scripts
  • UI Policies & UI Actions
  • Flow Designer & Integration Hub
  • REST/SOAP APIs,
  • Decision Tables.
  • Record Producers, Change Models.
  • Update Sets & Application Deployment
  • CMDB Data Model & CI Relationships.

TNI / TMT Specific Skills - Experience working with:

  • ServiceNow Telecommunications Service Management
  • Service Assurance workflows
  • OSS Integrations
  • Resource & Service Hierarchy modelling in CMDB.
  • Service Graph Connector implementation for telecom inventory systems
Operational Process alignment (Fulfilment

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